Last Updated: 13.09.2025
Website: www.digimallzone.com
Email: support@digimallzone.com
Thank you for shopping at DigiMallZone. This policy outlines how your digital purchases are delivered. Please read it carefully.
1. No Physical Shipping
DigiMallZone is an online store that sells digital products only. We do not sell or ship any physical items. Therefore, no physical shipping costs, tracking numbers, or delivery delays are associated with your order.
2. How Delivery Works
All of our products are delivered digitally via instant download. The delivery process is automatic and happens immediately after your purchase is confirmed.
Upon successful payment, you will receive:
- An On-Screen Download Link: Immediately after checkout, a confirmation page will appear with a direct download link for your purchased product(s).
- An Email Confirmation: We will automatically send a confirmation email to the address you provided during checkout. This email will contain your order details and a link to download your product(s).
3. Accessing Your Downloads
You can access your digital downloads at any time by:
- Clicking the link in your confirmation email.
- Logging into your DigiMallZone account (if you created one) and visiting the “My Account” or “Downloads” section.
4. Delivery Timeframe
Delivery is instant and automatic. Your download links are available the moment your payment is approved by our secure payment processor.
If you do not receive your confirmation email within a few minutes of ordering, please take the following steps:
- Check your Spam or Junk Mail folder.
- Ensure you entered your email address correctly at checkout.
- If you still cannot locate the email, please contact us at support@digimallzone.com with your full name and order number, and we will manually resend your download links.
5. Failed Delivery / Technical Issues
In the rare event of a technical error that prevents you from accessing your files, our commitment is to resolve the issue promptly. Our obligation is limited to ensuring you receive a functioning copy of the digital product you purchased. This is not a refund scenario but a fulfillment of your order.
6. Contact Us
If you have any questions about this Delivery Policy or need help accessing your files, please contact our customer support team at support@digimallzone.com. We are here to help!